Privacy Policy

Last updated: September 2026

Sanikleen Group Australia (“SGA”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and disclose your personal information, and how we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We only collect personal information that is reasonably necessary to provide our services and respond to your enquiries. This may include your name, business or facility name, email address, phone number and any details you choose to provide when you contact us, request a quote, or enquire about employment.

When you visit our website, we may also collect limited technical information such as your browser type, device and general usage data through cookies and analytics tools, to help us improve the website.

How We Use Your Information

We use the personal information we collect to respond to your enquiries, prepare quotes, provide and manage our cleaning and sanitation services, consider job applications, improve our website and services, and meet our legal and compliance obligations. We do not sell your personal information to any third party.

Disclosure of Your Information

We may share your information with trusted service providers who help us operate our business, such as IT, hosting and communication providers, and only where necessary for them to perform their services. We may also disclose information where required or authorised by law. Any third parties we work with are expected to handle your information securely and in line with this policy.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. While no method of transmission or storage is completely secure, we work to safeguard your information using appropriate technical and organisational measures.

Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which it is securely deleted or de-identified.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate or out of date. To make a request, or if you have any concerns about how we handle your information, please contact us using the details below.

Cookies

Our website may use cookies to support core functionality and to understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the website may not function as intended if you do.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at enquiry@sga.com.au.