Knowledge Base

SGA’s Training Strategy: Fueling Excellence In The Industry

by | Oct 10, 2023

At SGA, our dedication to excellence permeates every aspect of our operations, with a particular focus on the continuous development of our devoted staff. We firmly believe that the success of our company is intertwined with the expertise and capabilities of our team members.

To ensure our steadfast position at the forefront of the commercial cleaning industry, we place paramount importance on purposeful and strategic training, a process that undergoes regular updates every six months. This unwavering commitment enables us to seamlessly adapt to evolving best practices, emerging chemical technologies, cutting-edge machinery, and comprehensive coverage within the domain of commercial cleaning.



The Scope Of SGA Training

Every new member joining the SGA team begins by working through a meticulously crafted series of training modules, designed to arm them with the knowledge and skills imperative for achieving exceptional performance. These modules encompass:

1. Introduction To SGA Systems:
A comprehensive initiation into our distinctive systems, methodologies, and the core values that underpin our operations.

2. Core Training Modules For Operations On Site:
Providing a solid foundation in the fundamental aspects of site operations, this training is essential for delivering consistent, high-quality results and defending against the constantly changing battle against.

3. Site-Specific Training:
Tailored instruction ensures our staff members are well-versed in the unique requirements and nuances of each site, guaranteeing an optimal cleaning experience.

4. Chemical Training:
Our commitment to safety and efficacy extends to chemical usage. SGA staff receive thorough training in a range of chemicals, including but not limited to Foam Washing, Acidkleena, Alcafoam, and many more. With approximately 40 modules available to cater to site-specific needs, we leave no stone unturned in ensuring expertise.

5. General Hygiene:
Maintaining a clean and pest-free environment is a fundamental aspect of our commitment to hygiene. Our staff is trained in comprehensive pest control methods, guaranteeing our clients not only cleanliness but also freedom from pests, promoting a healthier and more comfortable setting.

6. PhageGuard Training:
Keeping our staff up to date with the latest advancements in cleaning technologies and methodologies, including specialized training in PhageGuard applications.

7. Policies & Procedures:
Instilling a thorough understanding of our company policies, emphasizing compliance and best practices to maintain consistency and transparency in our operations.

8. Safety & Occupational Health & Safety (OHS):
Safety is paramount at SGA. Our staff members undergo rigorous training to prioritize their safety and the safety of others while carrying out their duties. Including but not limited to Lock out training, Machinery training, PPE and Safe Chemical Handling.

9. System & Software:
Implementing robust and up-to-date systems and software is essential to optimize efficiency, streamline operations, and enhance productivity in our organization. We prioritize the continuous evaluation and improvement of our technological infrastructure to stay ahead in an ever-evolving digital landscape.

10. Employee Compliance:
Ensuring our team members are well-versed in the legal and regulatory requirements governing our industry.

11. Diseases & Infections:
Prioritizing preventive measures and rigorous sanitation protocols is critical in mitigating the spread of diseases and infections. We are committed to safeguarding the health and well-being of our community by adhering to strict hygiene practices, regular health screenings, and prompt intervention in case of outbreaks to maintain a safe and healthy environment.

Upon the successful completion of each training module, an SGA staff member is given an SGA Certificate, an emblem of their dedication to attaining excellence in their field. This certification not only validates an individual’s expertise but also serves as a source of pride and recognition within our esteemed team. Ultimately, this unwavering commitment to continuous learning extends benefits to all parties involved. Our clients receive top-notch service from highly skilled professionals, our staff members bask in a sense of accomplishment and enjoy opportunities for career advancement, while SGA maintains its position as an industry leader, thanks to the collective expertise of our well-trained team.



The Significance Of SGA’s Training Priority

Our extensive training regimen may appear demanding, but we staunchly believe that the investment in our staff yields dividends that enhance both our company and our clients’ experiences. Here are compelling reasons behind our steadfast dedication to training:

1. Quality Assurance:
Well-trained staff consistently deliver high-quality results, ensuring that our clients’ expectations are not only met but exceeded.

2. Safety First:
Our unwavering commitment to safety training guarantees that our team operates in a secure environment, minimizing risks and potential accidents.

3. Adaptability:
Regular updates to our training keep our team at the forefront of industry trends, enabling us to seamlessly adapt to new technologies, chemicals, and methodologies.

4. Valuing Our Team:
We understand that a well-trained and motivated team is indispensable for success. When we invest in our staff, they, in turn, value their work and take pride in delivering exceptional service.


At SGA, we perceive training as an investment in our future and an essential component of our mission to provide unparalleled commercial cleaning services. By placing training at the forefront of our priorities, we ensure that our clients receive nothing but the best, while our staff members are empowered to excel in their roles. This fosters a culture of excellence that firmly establishes SGA as a standout leader in the industry.


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